About Reset Counselling & Psychotherapy in Barrie, Ontario
Reset Counselling & Psychotherapy is a team of Registered Psychotherapists, Registered Social Workers, and a Registered Nurse serving Barrie, and Simcoe County. We offer individual, couples, and adolescent counselling — in-person at our Barrie office, and virtually across Ontario. Our work is grounded in one belief: people have the capacity to heal. With the right therapist and the right support, real change happens. Whether you're navigating anxiety, trauma, relationship strain, or something harder to name, we're here to help you move forward.
What Makes Reset Counselling & Psychotherapy Different
Find a Therapist You Can Actually Connect With
The therapeutic relationship matters more than any single method. Research consistently shows that the fit between client and therapist is one of the strongest predictors of positive outcomes.
That's why we don't just offer therapy — we help you find the right therapist for your needs, personality, and goals.
Our Therapist Match Quiz walks you through a short set of questions and connects you with the best-fit clinician from our team.
Personalized, Evidence-Informed Care
No two people arrive in therapy with the same history, goals, or preferred way of working. Our therapists draw from a range of evidence-based approaches — selecting and combining methods based on what each client actually needs.
We consider your presenting concerns, your personality, how you process information, and what's worked or hasn't worked for you before. Therapy at Reset adapts to you — not the other way around.
A Team With Different Areas of Expertis
Our clinicians bring distinct specializations to the practice. Across the team, areas of expertise include trauma and EMDR, anxiety and depression, couples and relationship therapy, adolescent counselling, grief and loss, life transitions, neurodiversity, and self-esteem work.
That range means you're more likely to find a therapist who truly specializes in what you're working through — rather than a generalist who sees everyone the same way.
Meet Our Registered Therapists
Lindsay Tsang, Registered Psychotherapist
Lindsay Tsang, RP, is the founder of Reset Counselling & Psychotherapy and has practised in Barrie for more than nine years. Lindsay holds a Master's in Counselling Psychology and is a registered member of the College of Registered Psychotherapists of Ontario (CRPO) and the Association of Registered Psychotherapists and Mental Health Professionals (OACCPP).
Lindsay's clinical focus includes depression, social anxiety, and anger management for individuals, along with couples counselling. Lindsay's approach is collaborative and practical — built on trust, honest conversation, and tools that create real, lasting change.
Our Psychotherapists and Social Workers
Van Shanahan, RP — Registered Psychotherapist
I’m here for people who have a lot to lose and those who have nothing left to lose.
Leah Juras, RP — Registered Psychotherapist
Life doesn’t always unfold the way we imagined it would.
Craig Head, RP (Qualifying) — Registered Psychotherapist
If you’re carrying something heavy or questions you can’t seem to quiet — you don’t have to hold it alone.
Tamara Thompson-Kraft, RP — Registered Psychotherapist
Life is unpredictable, but your response to life doesn’t have to be. I offer services for children 5+ and adults.
Daniel Burgoyne, RP — Registered Psychotherapist
Life experiences can take away the sense of control over our lives leaving
Andi Atkins, RP — Registered Psychotherapist
I believe that everyone is complex, worthy, and resilient.
Grace Yeomans, RP — Registered Psychotherapist
Have you ever looked in the mirror and wished you were someone else? Anxiety doesn’t always look like worry.
Melanie Lockhart, RP — Registered Psychotherapist
If you tend to overthink, or find yourself stuck in self-doubt, you’re not alone.
Who We Help
Individual Counselling
We support adults working through anxiety, depression, trauma, grief and loss, anger, self-esteem challenges, chronic illness, addictions, and life transitions. Sessions are available in-person in Barrie, and virtually across Ontario.
Couples and Relationship Counselling
We work with couples facing communication difficulties, conflict, disconnection, boundaries, betrayal, and relationship transitions. Our therapists help partners slow down the dynamic, understand each other better, and rebuild what matters.
Counselling for Teens and Adolescents
We offer therapy for teenagers navigating anxiety, depression, self-harm, social struggles, family conflict, identity, and academic stress. Our therapists who work with young people build genuine rapport — not authority, but connection.
Our Approach to Counselling and Psychotherapy
Therapy Built Around the Person, Not a Formula
Every client brings a different history, a different set of goals, and a different way of being in the room. From the first session, your therapist listens carefully — not to fit you into a protocol, but to understand your situation specifically.
We work collaboratively. Your goals shape the direction of therapy. Your pace determines how fast or slow the work moves. And when something isn't landing the way it should, we adjust.
Evidence-Informed Therapeutic Approaches
Our therapists draw from a range of approaches with strong clinical evidence. Modalities represented within our team include:
- Cognitive Behavioural Therapy (CBT) — identifying thought patterns that drive anxiety, depression, and avoidance
- EMDR (Eye Movement Desensitization and Reprocessing) — trauma processing that works with how memories are stored in the nervous system
- Cognitive Processing Therapy (CPT) — a structured trauma-focused approach for PTSD
- Internal Family Systems (IFS) — exploring different parts of a person's inner experience
- Somatic and trauma-informed approaches — incorporating body awareness alongside talk therapy
- Acceptance and Commitment Therapy (ACT) — building psychological flexibility and values-based action
Not every therapist on our team practises every modality. We'll match you with a clinician whose specific training fits your needs.
A Safe, Collaborative Therapeutic Relationship
Everything shared in a session stays confidential. Your therapist is there for you alone — and the space is designed to feel low-pressure, honest, and genuinely supportive.
If the fit doesn't feel right, we'll help you find someone on our team who suits you better. Therapist fit matters to us as much as it matters to you.
Professional Standards You Can Trust
01
Registered and Accountable Mental-Health Professionals
Our psychotherapists hold active registration with the College of Registered Psychotherapists of Ontario (CRPO). Our social workers are registered with the Ontario College of Social Workers and Social Service Workers (OCSWSSW). Both are regulated under provincial legislation — meaning our clinicians are bound by professional standards of practice, ethical codes, and accountability to their respective Colleges.
When you work with a member of our team, you're working with a regulated professional — not simply a counsellor operating without oversight.
02
Continuing Education, Consultation and Clinical Quality
Our therapists maintain ongoing training, participate in peer consultation, and receive regular clinical supervision. This isn't a checkbox — it's how we stay current in a field that keeps evolving.
New research on trauma, anxiety, and relationship therapy emerges regularly. Our team engages with that research. Clients benefit from clinicians who are genuinely growing in their practice, not just maintaining it.
Counselling in Barrie, and Across Simcoe County
Our office sits in central Barrie at the intersection of Essa Road and Anne Street, close to Highway 400. Free parking is available on-site. The space is clean, private, and accessible — with a waiting area where you can settle in before your session.
In-person sessions are available at this location. Virtual sessions are available for all service areas.
Serving Orillia, Innisfil, Bradford, New Tecumseth and Simcoe County
Clients connect with our therapists from Innisfil, Bradford, New Tecumseth, Angus, Midland, and communities throughout Simcoe County. Depending on your therapist and your needs, counselling is available at one of our two offices or virtually anywhere in Ontario.
We do not have physical offices in these communities — but distance is not a barrier to getting support.
What to Expect When You Start Therapy With Reset
Step 1: Find Your Therapist
Start by browsing therapist profiles or taking our Therapist Match Quiz. The quiz considers your concerns, availability, and preferences — and recommends the clinicians from our team most likely to be a strong match. There's no pressure and no commitment required to browse.
Step 2: Book Your First Session
Once you've identified a therapist you'd like to work with, book directly online through our Jane booking system. No referral is required to book. Some insurance plans ask for a referral for reimbursement purposes — it's worth checking your specific coverage before your first session.
Step 3: Build a Plan Together
Your first session is not a test. It's a conversation. Your therapist will ask about your story, what's been difficult, and what you're hoping therapy will help you with. Together, you'll identify goals and agree on a therapeutic direction. If the fit feels off at any point, we'll help you find someone on our team who suits you better.
Why Clients Choose Reset Counselling & Psychotherapy
More Than a Decade Serving the Region
Reset Counselling & Psychotherapy has served individuals, couples, and families across Simcoe County since 2015 — making us one of the most established psychotherapy practices in the Barrie area.
Registered Mental-Health Professionals
Every clinician at Reset holds active registration with their respective regulatory college — CRPO or OCSWSSW — and operates under enforceable professional and ethical standards.
In-Person and Virtual Counselling
We offer in-person sessions at our Barrie office, and virtual counselling to clients anywhere in Ontario. Many clients use both — in person when they can, virtual when life gets busy.
Multiple Therapists and Areas of Expertise
With a multi-therapist team, Reset offers more than a single practitioner's perspective. Different specialties, backgrounds, and approaches — all under one practice — means a better chance of finding your right fit.
Convenient Online Booking
Book directly through our online booking system, 24/7. No phone tag. No waitlists for an intake call.
Frequently Asked Questions About Reset
Is Reset Counselling & Psychotherapy a registered therapy practice?
Reset Counselling & Psychotherapy is a private group practice. The individual therapists within the practice hold their own professional registrations — with the College of Registered Psychotherapists of Ontario (CRPO) for Registered Psychotherapists, and the Ontario College of Social Workers and Social Service Workers (OCSWSSW) for Registered Social Workers. The practice itself is not a CRPO registrant.
Where is Reset Counselling & Psychotherapy located?
Our Barrie location is at 151 Essa Road, Suite 201, Barrie, Ontario. Virtual counselling is available to clients across Ontario.
What areas does Reset serve?
We serve clients in Barrie, Orillia, Innisfil, Bradford, New Tecumseth, and communities throughout Simcoe County. We also offer virtual counselling to clients anywhere in Ontario, regardless of proximity to our physical offices.
Do you offer virtual counselling?
Yes. Virtual counselling is available through all of our service areas and is offered by most therapists on our team. Sessions take place on a secure, private platform. Availability varies by therapist — check individual profiles for details.
How do I choose the right therapist?
Start with our Therapist Match Quiz, which recommends clinicians based on your concerns, preferences, and availability. You can also browse individual therapist profiles to read about each person's background, approach, and specialties. If you're still unsure, contact us and we'll point you in the right direction.
Do I need a referral?
Generally, no. You can book directly with any therapist whose approach and availability suit your needs. Some insurance plans require a physician's referral for reimbursement — check your plan before your first session to confirm what your coverage includes.
Ready to Find the Right Therapist?
You don't need to know exactly what kind of therapy you need before reaching out. You don't need to have it all figured out or know the right words. You just need to take the first step.
Our team is here to make that step as low-pressure as possible. Browse our therapist profiles, take the match quiz, or book directly. We'll take it from there — helping you find a therapist you genuinely trust, and building a path forward that's shaped around your life and your goals.